The Top 5 Home Rentals in Jacksonville That You Can Trust

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Quality of Service: When it comes to customer service, I opt for companies that provide prompt responses to queries.

Communication: It’s important to find a property manager who’d return your calls because you’d want someone who can communicate properly when it comes to your property concerns, so that you can easily make a decision.

Reputation: I listed down options that have had consistent positive reviews from previous clients in terms of service, property maintenance, and professionalism.

Reliability: It’s crucial to find a rental property that pays close attention to property maintenance, so you wouldn’t have to worry about unnecessary additional fees for home cleanup.

I take breaks from my daily routine to get a fresh perspective on things, so I’ve been looking for a long-term vacation house rental where I can take my loved ones. After testing a ride from a car rental, I headed out to find options.

Here, I listed down the best home rentals in Jacksonville where you can find your next space for your family, too.

1. Nest Finders Property Management

nest-finders-property-management

Address: 9889 Gate Pkwy N STE 402

Phone: +19045659040

Business Hours:

  • Mon–Sat: 9:00am – 5:30pm
  • Sun: closed

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If you’re frequently changing work locations, it’s convenient that Nest Finders doesn’t have a long-term mandatory lock-in, so you have the benefit of flexibility when looking for a property rental.

Their website is helpful, too, because they use Matterport’s technology to provide virtual tours for potential tenants. This allows you an initial glimpse of what their properties have to offer.

While they provide 24/7 maintenance and support to tenants, clients have mentioned how they may have delayed responses to calls, so that’s something to keep in mind. 

Their strict pet policies can be a dealbreaker, which is another thing to consider before committing. They have to have approved your pet first through their process, and you have to sign the lease before you can benefit from their $2,500 pet damage coverage.

Pros

  • No long-term mandatory lock-in
  • Offers virtual tours
  • 24/7 maintenance and support

Cons

  • Strict pet policies
  • Delayed responses

Professional, friendly, and responsive

“I had a fantastic experience working with Kim. From the very beginning, she was professional, friendly, and incredibly responsive. Her attention to detail and genuine care for her clients really stood out. Kim made the entire process smooth and stress-free by promptly answering all my questions and going above and beyond. I highly recommend Kim at Nest Finders.”

A pleasure to work with

“Hannah Shirley was an absolute pleasure to work with! Her communication was impeccable throughout the rental transaction. She provided me with access information within seconds of my request to show the home. Home is in great condition and my customer, now turned tenant, is absolutely thrilled! Highly recommend Hannah and Nest Finders.”

2. JWB Property Management

jwb-property-management

Address: 7563 Philips Hwy suite 208

Phone: +19047370035

Business Hours:

  • Mon, Wed, Thurs, Fri: 8:30am – 5:00pm
  • Tues: 9:30am – 5:00pm
  • Sat: 9:00am – 5:00pm
  • Sun: 1:00pm – 5:00pm

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From booking to the ocular visit, customers have mentioned that JWB Property Management delivers professional and friendly service. They go above and beyond in assisting current and potential tenants.

When it comes to maintenance needs, though, there could be slight delays in their response time, so it’s good to keep this in mind.

On the plus side, they have a HomeStep program where you can earn monthly equity that you can use to purchase a home through JWB. This makes homeownership more attainable for interested tenants.

Their application process is made simple, too, since it only takes one application to access all rental properties. They accept longer leases that range from 24 to 36 months, so it’s suitable for those looking for stability.

Pros

  • HomeStep program
  • Simple application process
  • Offers longer leases 

Cons

  • Inconsistent response time 

Goes above and beyond

“The customer service provided by Robin and the Dame’s team has definitely been above and beyond!  They respond to any of my requests or messages very quickly within the same day, if not normally shortly after I’ve reached out to them.  They are always friendly, courteous, & professional.  I’ve dealt with other rental companies & JWB Rentals customer service is very friendly & very easy to contact.  They are always willing to help & are always so quick to respond.”

Quick, efficient, and professional

“Robin at JWB made my lease renewal process effortless! She was quick, efficient, and made sure everything was handled smoothly from start to finish. Her professionalism and friendly approach made what could have been stressful feel completely hassle-free. Truly appreciate her support!”

3. Joseph Ellen Properties

joseph-ellen-properties

Address: 1718 Atlantic Blvd

Phone: +19043219031

Business Hours: 

  • Mon–Fri: 8:00am – 5:00pm
  • Sat–Sun: closed

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Looking for a home rental can be stressful, but Joseph Ellen Properties makes it much easier. 

Joseph Ellen offers a wide variety of property types, and these are categorized clearly online like their Pool Homes, Signature Collection, venues for Micro Events, and Wedding-friendly venues.

The client feedback that caught my attention, though, was their inconsistent maintenance. I’m all about cleanliness, and this didn’t sit right with me. However, many clients vouch for their quality, so it could’ve just been a bad day.

Regardless, it’s evident how the benefits outweigh the lapses since they have pet-friendly homes, which is great news for fur parents. You wouldn’t want to leave your pets behind.

They have 24/7 guest support, too, so you don’t have to worry about unanswered calls.

Take note of their strict cancellation policy, though, wherein you’d have to look for a suitable property alternative within Joseph Ellen’s options if your first choice is deemed unclean or unsafe. Otherwise, you’d have to forfeit your right to a refund.

Pros

  • Pet-friendly homes
  • 24/7 guest support
  • Wide variety of property types

Cons

  • Strict cancellation policy 
  • Inconsistent maintenance quality

Responsive and friendly

“We are staying at the “Funky Cactus” property in Murray Hill/ Lakeshore area of Jacksonville. The house is immaculately maintained. The yard is huge, quiet neighborhood and street, close and convenient to shopping and about 15 minutes from the Airport!! Communication is top tier, super responsive and friendly. Ashley is an amazing property manager, all of our needs were met. 10 outta 10!!!”

Well-maintained properties

“My family and I took a vacation down to Jacksonville, FL, and stayed in Andrew & Melody’s perfectly peachy house. This house was perfect for our little family. It had plenty of space, the grill in the back yard was perfect for grilling out steaks on a beautiful sunny day. The house was very clean and well taken care of. Highly recommend :)”

4. AMH

amh

Address: 8936 Western Way #12

Phone: +19045039746

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It’s always a welcome perk when property rentals offer pet-friendly homes, and AMH offers properties that are fur-friendly. 

Beyond that, AMH offers single-family property rentals, which is perfect for stability and long-term leasing. Clients have mentioned, though, that there can be inconsistencies in the property condition.

This is why it’s great that they offer a service called Let Yourself In, which allows you to tour the property without a hovering agent, so you’d have the peace and quiet of exploring the property on your own.

AMH properties could have steep pricing, though. However, their homes often include features like fenced yards, luxury vinyl plank flooring, stainless steel appliances, and granite or quartz countertops.

Overall, clients rave about their quick and efficient services, so you’re sure to have prompt responses if you are to inquire.

Pros

  • Pet-friendly homes
  • Single-family rentals
  • Let Yourself In tours

Cons

  • Steep pricing depending on location
  • Inconsistent property condition

Quick response time

“AMH is one of the best companies to rent from property manager Nina G & Michelle B. Are awesome including the whole team anybody I encounter at AMH always are here to help an response time is quick thank you AMH for making a house feel like a home”

Helpful and provides timely responses

“Great customer service and maintenance department.  It’s extremely convenient  to have all my utilities bundled in with my Rent; as member of the Military, it was a relief to not have to go to all the different utility companies to pay deposits and open new accounts. My property manager STEPHANIE RHODES, is extremely helpful, and always addresses my concerns in a very timely matter.”

5. Green River Property Management

green-river-property-management

Address: 1301 Riverplace Blvd #800

Phone: +19048078331

Business Hours:

  • Mon–Fri: 9:00am – 5:00pm
  • Sat–Sun: closed

Website

To be honest, I know the market is already saturated with a variety of options, but I think Green River Property Management is a standout. 

They offer a variety of property types, including duplex, loft, condo, and apartment, so you’re guaranteed to find something that suits your taste and lifestyle. Make sure to get an accurate quote, though, because some clients mention hidden costs.

What I’ve learned from previous tenants is how the company showed responsiveness and promptness in answering questions. But it can be kind of a mixed bag, as some say that they’re inconsistent when it comes to returning calls. 

Still, most feedback was positive. 

For pet owners, you’d be happy to know that they have a pet guarantee for approved pets. This covers up to $1,500 worth of damage to property caused by your pet, which is already a good deal.

Pros

  • Offers a pet guarantee
  • Variety of property types
  • Prompt in answering questions

Cons

  • Inconsistent communication
  • Inconsistent fees

Responsive to questions

“Jenn has been so amazing! She is extremely responsive to any questions we had throughout this whole process. Renting a home can be extremely stressful but from the start everyone has been so kind and helpful. So happy we found them!  I highly recommend using Green River Property Management!”

Professional and responds promptly

“In my lengthy experience renting my home with Collins Reality, Jennifer H. has been an excellent property manager. She is expedient in responding to my questions and maintenance requests.  She is also very personable while being professional.  I recommend renting from them.  Also, if I had my own properties to rent out,  I’d hire her as my property manager.”