Gerson MuñozWeekends are for road trips like going to festivals (festivals Jacksonville) or theme parks (theme parks Jacksonville), so you wouldn’t want your car to break down in the middle of the trip – that would be a total bummer!
I know we can have trust issues when it comes to getting our vehicles repaired, so here’s a list of the best auto repair shops in Jacksonville with certified mechanics you can depend on.
1. Crossroads Auto Repair of Jacksonville Inc.
Address: 5921 Arlington Rd, Jacksonville
Phone: +19047265446
Business Hours:
- Mon–Fri: 8:00am – 5:00pm
- Sat–Sun: closed
Crossroads Auto Repair has a long track record of 22 years in business, and they continue to provide a wide range of automotive services like scheduled maintenance, heating and AC repair, and engine auto service.
I think it’s a real win, too, that they continue to provide technicians who are certified with Automotive Service Excellence. ASE-certified technicians give peace of mind that the repair shop has great expertise and knowledge of automotive needs.
Not only that, Crossroads services include a 12-month or 12,000-mile warranty on all parts and labor, so you can be confident about their quality of work.
It’s a plus, too, that they offer special promos like up to 10% off on fuel injection cleaning, so it’s best to keep an eye out for discounts.
It’s worth noting, though, that I’ve heard previous potential customers say they sometimes lack follow through in client inquiries. They’re also closed on weekends, so you can’t bring your car in for emergency repairs.
Incredible and timely customer service
“My air conditioning broke in my car about four years ago. I never got it fixed because every place I took it to quoted me a price to fix it that was impossible. I took the car to crossroads and John and his team quoted me a reasonable price, and completed the work in a timely matter and with incredible customer service. I will forever recommend this shop! They’re a place you can trust.”
- Savino, Google Review
Knowledgeable, friendly, and honest
“Moved from Saint Louis, MO and missed my honest and awesome mechanic. My dad found them after a quick Google search and my dad told me that they were super honest and they don’t rip you off. They are super friendly Jon is super nice and very knowledgeable and very hard working. And the lady sorry I can’t remember your name that checked me out is super super friendly. I will be taking my 2011 Camry there for my oil changes and any other needs. Highly recommend for any car issue. Thank you for your honest and amazing service.”
- Conto-Teague, Google Review
2. JJ’s Auto Care
Address: 11630 Beach Blvd, Jacksonville
Phone: +19047216646
Business Hours:
- Mon–Fri: 8:00am – 5:30pm
- Sat–Sun: closed
Having been in business since 1991, JJ’s Auto Care knows how to provide efficient services, so you won’t be wasting your time waiting at the shop.
Their ASE-certified technicians are honest and knowledgeable, so you’re in good hands even if you’re just new with car technical specifications.
The shop can service both European and domestic repairs which shows their flexibility and versatility in providing excellent service. Their warranty guarantee is also a big win because it’s valid for 2 years or 24,000 miles.
A bit of a heads-up, though, regarding their communication and customer service – this can be inconsistent as they, at times, fail to respond to client concerns promptly.
Kind, understanding, and knowledgeable
“This place was amazing. Usually they try to scare you into doing things you don’t need but they talked me through everything and the timelines of when things should be done in the future. My car even needed to be towed and they provided a number for one and allowed my car to come in after the scheduled appointment time. I cannot recommend this place enough. Everyone who I interacted with who worked here was kind, understanding, and knowledgeable.”
- Lazo, Google Review
Efficient, honest, and trustworthy
“They have taken great care of my truck in an efficient manor. They’re honest and trustworthy which is what you’d like for someone fixing your car. They don’t try to rip you off. My fiancée and I have been using them the last few years. Nothing but great things to say. Charles and the staff are all gems.”
- Randazzo, Google Review
3. Sandalwood Automotive
Address: 10675 Atlantic Blvd, Jacksonville
Phone: +19042932040
Business Hours:
- Mon–Fri: 8:00am – 5:00pm
- Sat–Sun: closed
Sandalwood Automotive is an auto repair shop under Main Street Auto Shop, providing a comprehensive scope of services like oil change, engine repair, and transmission repair. It’s a convenient stop for those who have various car concerns.
The shop nailed it with their warranty with a 24-month or 24,000-mile guarantee. I think warranties are a big deal as they show the shop’s confidence in their workmanship.
Good news is Sandalwood offers seasonal discounts and promos to minimize the burden on your wallet. They have promos like up to $25 off of oil change services.
They also have financing options to help alleviate the financial dent of car maintenance.
However, it’s worth noting that Sandalwood has unclear certification claims, so if you’re particular about that, you’d want to reconsider. They’re also closed on weekends, so they can’t accept emergency repairs.
Knowledgeable and excellent customer service
“Excellent work and excellent customer service. The team was very knowledgeable and not pushy when it came to what repairs needed to get done. I’ve taken
different cars here for the last 4 years and I can’t recommend them enough!”
- Dove, Google Review
Efficient, informative, and honest
“I had a great experience with Sandalwood Automotive for some urgent car repairs—AC, brakes, and rotor work. They handled everything quickly and efficiently. What really stood out was the excellent customer service from Jeff. He kept me informed throughout the process and made sure everything was done right. Honest, reliable, and professional. Highly recommend if you need fast and trustworthy auto repair work!”
- Valerie, Google Review
4. Maxi’s Mechanics Auto Repair & Service
Address: 10200 Beach Blvd, Jacksonville
Phone: +19046464000
Business Hours:
- Mon–Fri: 7:30am – 5:30pm
- Sat–Sun: closed
Maxi’s Mechanics Auto Repair & Service is a trusted auto repair shop with its roster of ASE-certified technicians, making sure that their workmanship is top-tier.
The shop is doing all the right things with their wide range of services like brake repair, AC service and repair, and oil change among others. These services include a 3-year or 36,000-mile warranty on both parts and labor.
If you’re trying to stretch your budget, don’t fret! Maxi’s Mechanics offers flexible financing options, too, so you don’t have to put off your car repair needs.
However, something you’d notice is their lack of emergency services as they are closed on weekends, so their hours are limited.
Reliable and efficient
“I’ve been bringing multiple vehicles to Maxi’s over the past few years, and they never disappoint. The team is always courteous, professional, and takes the time to really listen to my concerns. Their pricing is fair, their work is reliable, and they always deliver on time. I highly recommend Maxi’s and will continue to trust them with all of my vehicle repairs.”
- Fitzgerald, Google Review
Thorough and efficient
“I will be taking my vehicles to Maxi’s from now on and recommending that others do as well. Fair pricing (a percentage of what the dealership quoted), thorough inspection, quality work. Eric was able to get my vehicle in and out quickly and and didn’t try to sell me on services I didn’t need. Thank you, Eric, Jose, and Maxi’s!!”
- Bolden, Google Review
5. Ortega Car Care
Address: 4517 Appleton Ave, Jacksonville
Phone: +19043888800
Business Hours:
- Mon–Fri: 8:00am – 5:30pm
- Sat–Sun: closed
Ortega Car Care ticks all the right boxes with their services that cater to various models like domestic, Asian, and European brands. Rest assured that their ASE-certified technicians know how to handle your car efficiently.
The shop offers digital inspections which is a service that provides straightforward information about your vehicle’s health that can help you choose among their recommended repairs.
Their services have a 2-year or 24,000-mile warranty, too, so you can be confident that they have the expertise to fix your car thoroughly.
However, previous clients have mentioned some lapses. Apart from their lack of a weekend service, they have a tendency to charge hidden fees that are worth keeping an eye on.
Efficient service and excellent communication
“We were pleased to see a few other older (and newer) corvettes when we brought our 95 corvette in for a whole lot of repairs. Communication was great, price quotes and repairs were fair. They knew what they were doing and completed work in a timely manner.”
- Watson, Google Review
Efficient and honest
“Been using these guys for about 17 years. They have always been up front and honest. They won’t talk you into repairs that are NOT needed (DEALERSHIPS!) They do their very best, schedule wise, to let you know how long the repair will take. They are very fair ,cost wise, in these days of $$$$$$$ car repairs. 17 years and not one problem with them. Really good group of fellas.”
- Stroud, Google Review
